NOW HIRING: COMPUTER SERVICE / IT TECHNICIAN

We are looking for an experienced individual who can help with a variety of projects from basic PC troubleshooting to network and server support.

This technician will be assisting with the analysis, documentation, testing, and maintenance of computer hardware and software.

Responsibilities: 

• Perform basic and advanced desktop support troubleshooting of personal computers which include basic hardware and software diagnostics, networking, and identifying problems with VPN, virus, and spam.
• Address business server and network problems
• Install, test, and configure new peripheral equipment and software.
• Perform hardware and software upgrades/replacements as required.
• Follow through and communicate with the user while working the problem to ensure successful and timely completion of the problem.

Technical Skills: 

• Basic understanding of personal computer hardware and software programs
• Good judgment and problem-solving skills
• Strong human relation skills, teamwork, and flexibility
• Knowledge of Windows XP, Windows 7, Windows 8, Windows 10, and other operating systems
• Experience with virtualization software is a plus
• Technical experience with hardware, software, and support for desktops, laptops, servers, and printers
• Energetic personality that is highly personable and able to communicate clearly and build strong relationships with IT customers
• Familiarity with common business software applications including Microsoft Office
• Professional phone etiquette, superior customer service, and patience with computer users with varying levels of experience
• Ability to work within a fast-paced environment

To apply: please email resume to jasong@cybrac.com or call us at 712.476.5004. 

For questions about the position call us as 712.476.5004.